Contact
Saturday: 9:30 a.m. - 1 p.m.
Sunday: closed
*Prior and during popular flower occasions, opening hours are extended
How to contact us?
Contact form / e-mail
To help everyone as quickly as possible, our team handles enquiries through an easy-to-use contact form.
1. Click “Help” (“?” in the bottom right corner of the page) and send us a message
2. You’ll receive a confirmation email straight away
3. Our team will get back to you as soon as they can!
Monday – Friday: 9 a.m. - 5 p.m.
Saturday: 9:30 a.m. - 1 p.m.
Phone
(+48) 616 482 740
The telephone lines are open:
Monday – Friday: 10 a.m. - 2 p.m.
How to get a reply as soon as possible?
- Send a message via the chat form (available in the bottom right corner of the page) or call us.
- Our consultants are not available on messengers such as Instagram or Facebook. Please contact us through one of the official channels.
- Please do not duplicate messages through different channels - this extends the average response time. When you send an enquiry via the chat/form itself, you will receive a ticket confirmation number and status updates, so that you can be sure that your message has been received.
- Contact with the Customer Service Office is possible only in Polish or English.
- If you have one, please include the order number in the title.
Our address:
Euroflorist Polska Sp. z o.o.
ul. Sowińskiego 18A
60-283 Poznań, Poland
E-mail: [email protected]
Company details:
NIP 7831003370
Regon 630275261
KRS 0000110607
Bank account:
Bank SEB AB
21 2370 0008 0000 0000 2054 8007
For foreign transfers:
IBAN: PL21 2370 0008 0000 0000 2054 8007
Bank swift code: ESSEPLPW
Press Inquiries
Do you have a press inquiry? Please email us at [email protected].
This email address is for press inquiries only and is not monitored by Customer Services.
Sponsorships & Collaborations
Please apply here.